About us

Buying an Inform licence

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Organisational subscriptions

Community Care Inform is typically purchased via an organisational subscription. This means that throughout England and Wales, we partner with local authorities, NHS trusts, universities, colleges and charities to support their workforces, enabling high-quality social work practice and education.

There are a range of organisational subscription options, enabling you to provide access to all or some of your workforce and take advantage of different additional services, based on your specific objectives and needs. Find out more by calling or emailing our helpdesk:

Tel: 0203 915 9444
Email: ccinformhelpdesk@markallengroup.com

Individual subscriptions

If you are an independent or agency social work professional, you can still access Community Care Inform by purchasing an individual licence for personal access.

Before you buy: we work with a large number of local authorities and universities directly so we would strongly recommend first contacting your manager, principal social worker or learning and development team to check whether you could already have access to a licence through your organisation. Alternatively, you can contact our helpdesk for further information:

Tel: 0203 915 9444
Email: ccinformhelpdesk@markallengroup.com
Buy an individual licence now

Community Care Inform Children and Community Care Inform Adults provide online resources for social workers and social care professionals.

Part of the multi-award winning Community Care group, these resources help reduce risk for families and for organisations by ensuring social work professionals are able to make confident, robust and evidence-based decisions every day and defend those decisions competently in court. They are trusted, essential resources that save time, improve quality and support learning.

…has become a vital part of my job
Social worker, Bury

How can we help you?

Practitioners who regularly use Inform can be confident their work is informed by the latest research, legal rulings and good practice.

Our guides are designed to be easy to read and understand. Information is available when you want it and tailored to how you need it. Our quick guides, for example, work as well on mobile as they do on a computer making them a perfect resource to check while on the move or before visiting a service user. Our in-depth guides provide the detailed information required by practitioners, for example when undertaking assessments or preparing court reports.

We work with the leading researchers and academics in topic areas but also with experienced practitioners to ensure our guidance is not only research informed but also tested on the front line.

...saves hours of searching through the internet
Social worker, Wrexham

Who uses us?

Inform Children and Inform Adults are used by local authorities and universities across England and Wales. We also work with Ofsted, NHS trusts, charities and Cafcass Cymru.

What resources are available?

Our range of resources include:

  • Quick guides: full of top tips; perfect for when you need information on the move or when under pressure.
  • In-depth guides: these include all the relevant research, legislation and best practice in a particular area with case studies which show how theory translates into practice; ideal when you are completing assessments, care plans or court reports.
  • Knowledge and practice hubs: our hubs bring together all of our most relevant content onto a single page so you can see at a glance what you need to know and identify those areas, such as recent case law, that you might not be aware of.
  • Legislative guides: easy-to-read digests of key pieces of legislation incorporating the statutory guidance that tells you how to put the law into practice.
  • Case law: the latest, most significant cases summarised in a simple format with bullet point explanations of the impact on practice, and guidance how case law affects practice in particular areas.
  • Supported learning: sophisticated quizzes and interactive case scenarios deliver micro-learning and help practitioners target their learning to match identified knowledge gaps. Data on results allow managers to better focus their resources and map knowledge gaps across a workforce. Find out more
  • Research reviews: the latest research in particular topic areas evaluated and summarised.
  • Podcasts: the latest research findings and practice insights discussed with expert academics and practitioners, so you can learn and refresh your knowledge while on the go
  • Webinars: recorded training sessions with slides delivered by our expert authors that you can listen to whenever you need them.
  • Learn as a group: content specifically designed for group reflection sessions with questions to help guide discussion.
  • Country profiles: guides to cultural and religious practices and social care issues in key countries around the world to help you work more effectively with people from those places.
  • A-Z of medical conditions: a directory explaining key conditions, treatments and effects.
  • Topic resource pages: links to all the most helpful resources on other websites on the most important topics to you.
  • Ongoing learning and development: valuable onsite resources to help develop your practice and access to Community Care Live, the largest social care event featuring face-to-face legal refreshers and extended training sessions.
  • Time saving tools: a CPD log, citation tool and ‘save it’ button to keep important information easily at hand.
  • Tried and tested methods, tools and case studies: extensively used with success by other frontline practitioners and experienced social workers showing how theories can be used in practice.
  • No jargon: just clear, practical information that is easy to find and quick to digest.
  • Weekly emails: prompts and reminders about important information that keeps your practice up to date.
  • Engage on Twitter:follow us on Twitter, @CCInform1, to discuss the latest developments on and news in social work practice.
  • Different learning styles covered: videos, quick guides, in-depth guides, webinars, interactive graphics, quizzes and case studies to ensure information is presented in a way that appeals to all types of practitioners.

How do we produce our content?

All our content is based on a rigorous system of research and continual feedback from practitioners and managers so that we are producing the very best resources on the issues that matter most.

In addition, cutting-edge metrics allow us to see what users are searching for and reading, when and how, helping us to continually improve everything we do.

We innovate with the latest digital publishing techniques to ensure our content caters for different learning styles and is delivered effectively, in an easily digestible format and in the most accessible medium, to increase the chances of influencing real changes in practice.

Our experts

We work with a large number of expert advisers and authors, chosen for their undisputed knowledge and reputation in a topic area and able to make their vast knowledge easily understood and adopted in practice. Just some of our expert advisers and authors include:

Joanna Nicolas

Well-known child protection expert

David Shemmings

Leading researcher in applying attachment theory to practice

Shefali Shah

Solicitor and legal trainer

David Wilkins

Senior research fellow, University of Bedfordshire

Helen Beckett

Child sexual exploitation expert

In addition to expert advisers, we also work with a range of sector experts, academics, frontline practitioners, managers and service users who contribute content, take part in user groups and stress-test ideas for new content.

Legal editor

Our legal editor, Ed Mitchell, provides digests of all the major pieces of social care legislation as well as checking all our other content for legal accuracy. A solicitor whose experience has included specialising in social care law and drafting primary legislation for central government including parts of the current Mental Health Act 1983, he was the founding editor of Social Care Law Today and the Journal of Community Care Law. He remains one of the co-authors of the leading text Community Care & the Law (6th edition, LAG).

Case law authors

Inform Children: Oliver Millington, barrister, 9 Gough Square; Michael Jones, barrister, 15 Winckley Square.

Inform Adults: Rebecca Stickler, Guildhall Chambers, Emma Sutton, barrister, Serjeants’ Inn Chambers, Jess Flanagan, senior associate, Clarke Wilmott, and Erica Carleton, barrister, 15 Winckley Square.

How have we helped others?

Helping our users and partners, and understanding their challenges is key to us. We want Community Care Inform to be helping them in their day-to-day lives.

Don’t just take our word for it, see how our users are already benefitting from Community Care Inform: