Accessibility statement for Community Care Inform

We want everyone who visits the Community Care Inform website to feel welcome and find the experience rewarding.

What are we doing?

To help us make the Community Care Inform website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Community Care Inform website.

How are we doing?

We’re working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving. The following information explains what we’re doing to make that happen.

Success criteria 1.2.2:

Although we have published transcriptions for our Learn on the Go podcasts, transcriptions are not yet available for all or our videos and webinars. We have begun a programme of transcription that we will complete shortly.

Success criteria 1.4.1:

A small number of articles contain highlighting to convey emphasis that is not communicated in any other way. We are working to identify and update this content.

Success criteria 2.4.2:

Some older content does not meet this criterion, but is being gradually updated.

Success criteria 3.1.2:

There are very few instances of non-English languages being included on the site, but these are in the process of being identified and amended as appropriate.

Success criteria 3.2.3:

Some pages have been found to have inconsistencies in navigation, which are in the process of being corrected.


Community Care Inform also uses Browsealoud, a tool that improves accessibility through:

  • text-to-speech functionality, enabling users to have any text on page read out loud;
  • a translation service through which any page can be read in any of 99 languages;
  • a picture dictionary that illustrates the meaning of any word clicked on;
  • the ability to download a selection of text as an MP3 audio file;
  • screen masks enabling users to focus on just one bit of the page at any time;
  • a text magnifier;
  • the ability to create a simplified version of any page.

To activate Browsealoud, simply click on the orange speak button on any page, which will generate a toolbar providing all the functionality.

Please note: the translation service uses the Google Translation API. No automated or computerised translation is perfect and this service is not intended to replace human or traditional translation methods. No warranty is given pertaining to the accuracy of translation. If any questions arise concerning the accuracy of the information presented by the translated version of the website, the original version takes precedence. 

Let us know what you think

If you enjoyed using the Community Care Inform website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

This accessibility statement was generated on 29th September 2020 using the Accessibility Statement Generator, built by Nomensa.