1

Have in place a social work accountability framework informed by knowledge of good social work practice and the experience and expertise of service users, carers and practitioners.

2

Use effective workforce planning systems to make sure that the right number of social workers, with the right level of skills and experience, are available to meet current and future service demands.

3

Implement transparent systems to manage workload and case allocation in order to protect service users and practitioners

4

Make sure that social workers can do their jobs safely and have the practical tools and resources they need to practise effectively. Assess risks and take action to minimise and prevent them

5

Ensure that social workers have regular and appropriate social work supervision

6

Provide opportunities for continuing professional development and access to research and practice guidance

7

Establish effective partnerships with higher education institutions and other organisations to support the delivery of social work education and continuing professional development.

8

Establish effective partnerships with higher education institutions and other organisations to support the delivery of social work education and continuing professional development.

1

Quality of decision making and interventions

2

Line management and organisation accountability

3

Caseload and workload managment

4

Identification of further personal learning, career and development opportunities

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Employer Standards
Supervision Framework
  • Employer Standards and Supervision Framework
  • Framework 2
2

Line management and organisational accountability.

This element of supervision provides mutual organisational accountability between the employer and the employee on behalf of the public. It is a tool for monitoring the quantity of the work being done. It involves the evaluation of the job and the organisational effectiveness of the employee, and includes appraisal.

  • Communication: Line manager briefing on handling difficult conversations
  • Communication: Line manager briefing on motivation
  • Guide to developing a competent workplace in children's social care linking practice, supervision and strategic planning
  • Guide to monitoring and evaluation of services for frontline managers
  • Guide to organisational development
  • Line manager briefing on agency temps
  • Line manager briefing on capability (briefing)
  • Line manager briefing on conducting an investigation
  • Line manager briefing on conducting effective appraisals
  • Line manager briefing on giving and receiving feedback
  • Line manager briefing on handling grievances
  • Line manager briefing on short-term sickness absence
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