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Guide to housing benefit

Author: Shelter, housing and homelessness charity BIOG

Last Updated: 17 April 2013

Publication Date: 28 June 2012


Quick links:
Introduction to housing benefit
Regulations
What can housing benefit help with?
Who is eligible for housing benefit?
Who is not eligible for housing benefit?
What is the maximum housing benefit a claimant can receive?
How housing benefit is calculated under the local housing allowance (LHA) rules
How housing benefit is calculated under the old rules
How housing benefit is calculated - council and housing association tenants
Size of the property (the "bedroom tax")
How much housing benefit will a claimant receive?
Benefit cap
Making a claim for housing benefit
How a claimant should fill in the claim form
Waiting for a claim to be processed
How housing benefit is paid
Housing benefit decisions
Changes the council needs to be told about
Discretionary housing payments
Special rules
Challenging a decision
Making a complaint
Universal credit
Jargon explained
Useful organisations

The rules about housing benefit can be complicated and this guide is only an introduction to the law.

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