About us

Buying an Inform licence

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Community Care Inform is only available to purchase as a corporate subscription. If you would like to find out how Community Care Inform can help your organisation then please send an enquiry to the Community Care Inform Sales team and someone will be in contact.

Community Care Inform Children and Community Care Inform Adults are the UK’s largest providers of online resources for social workers and social care professionals.

Part of the multi-award winning Community Care group, these online resources help reduce risk for families and for organisations by ensuring social work professionals are able to make confident, robust and evidence-based decisions every day and defend those decisions competently in court. They are trusted, essential resources that save time, improve quality and support learning.

…has become a vital part of my job Social worker, Bury

How can we help you?

Practitioners who regularly use Inform can be confident their work is informed by the latest research, legal rulings and good practice.

Our guides are designed to be easy to read and understand. Information is available when you want it and tailored to how you need it. Our quick guides, for example, work as well on mobile as they do on a computer making them a perfect resource to check while on the move or before visiting a service user. Our in-depth guides provide the detailed information required by practitioners, for example when undertaking assessments or preparing court reports.

We work with the leading researchers and academics in topic areas but also with experienced practitioners to ensure our guidance is not only research informed but also tested on the front line.

...saves hours of searching through the internet Social worker, Wrexham

Who uses us?

Inform Children is used by 135 organisations across England and Wales, including 92 local authorities, 33 universities and Ofsted, 230 of whose inspectors use our service. We also work with NHS trusts, charities and national organisations such as the NSPCC and Cafcass Cymru.

Building on this success, Inform Adults was launched in 2014. Already the market leader, it’s now used by over 40 local authorities and 10 universities, as well as NHS trusts and charities.

What resources are available?

Our range of resources include:

  • Quick guides: full of top tips; perfect for when you need information on the move or when under pressure.
  • In-depth guides: these include all the relevant research, legislation and best practice in a particular area with case studies which show how theory translates into practice; ideal when you are completing assessments, care plans or court reports.
  • Knowledge and practice hubs: our hubs bring together all of our most relevant content onto a single page so you can see at a glance what you need to know and identify those areas, such as recent case law, that you might not be aware of.
  • Legislative guides: easy-to-read digests of key pieces of legislation incorporating the statutory guidance that tells you how to put the law into practice.
  • Case law: the latest, most significant cases summarised in a simple format with bullet point explanations of the impact on practice, and guidance how case law affects practice in particular areas.
  • Research reviews: the latest research in particular topic areas evaluated and summarised.
  • Podcasts: the latest research findings discussed with expert academics and practitioners, so you can learn and refresh your knowledge while on the go
  • Webinars: recorded training sessions with slides delivered by our expert authors that you can listen to whenever you need them.
  • Learn on your lunch: content specifically designed for group reflection sessions with questions to help guide discussion.
  • Country profiles: guides to cultural and religious practices and social care issues in key countries around the world to help you work more effectively with people from those places.
  • A-Z of medical conditions: a directory explaining key conditions, treatments and effects.
  • Topic resource pages: links to all the most helpful resources on other websites on the most important topics to you.
  • Ongoing learning and development: valuable onsite resources to help develop your practice and access to Community Care Live, the largest social care event featuring face-to-face legal refreshers and extended training sessions.
  • Time saving tools: a CPD log, citation tool and ‘save it’ button to keep important information easily at hand.
  • Tried and tested methods, tools and case studies: extensively used with success by other frontline practitioners and experienced social workers showing how theories can be used in practice.
  • No jargon: just clear, practical information that is easy to find and quick to digest
  • Weekly emails: prompts and reminders about important information that keeps your practice up to date.
  • Different learning styles covered: videos, quick guides, in-depth guides, webinars, interactive graphics, quizzes and case studies to ensure information is presented in a way that appeals to all types of practitioners.

How do we produce our content?

All our content is based on a rigorous system of research and continual feedback from practitioners and managers so that we are producing the very best resources on the issues that matter most.

In addition, cutting-edge metrics allow us to see what users are searching for and reading, when and how, helping us to continually improve everything we do.

We innovate with the latest digital publishing techniques to ensure our content caters for different learning styles and is delivered effectively, in an easily digestible format and in the most accessible medium, to increase the chances of influencing real changes in practice.

Our experts

We work with a large number of expert advisers and authors, chosen for their undisputed knowledge and reputation in a topic area and able to make their vast knowledge easily understood and adopted in practice. Just some of our expert advisers and authors include:

Joanna Nicolas

Well-known child protection expert

David Shemmings

Leading figure on disorganised attachment

Denise Turner

Lecturer in the School of Education and Social Work at the University of Sussex

David Wilkins

Senior research fellow at the Tilda Goldberg Centre, University of Bedfordshire

Emilie Smeaton

Research director of Paradigm Research

In addition to expert advisers, we also work with a range of sector experts, academics, frontline practitioners, managers and service users who contribute content, take part in user groups and stress-test ideas for new content.

Legal editor

Our legal editor, Ed Mitchell, provides digests of all the major pieces of social care legislation as well as checking all our other content for legal accuracy. A solicitor whose experience has included specialising in social care law and drafting primary legislation for central government including parts of the current Mental Health Act 1983, he was the founding editor of Social Care Law Today and the Journal of Community Care Law. He remains one of the co-authors of the leading text Community Care & the Law (6th edition, LAG).

Case law authors

Inform Children: Michael Jones, barrister, 15 Winckley Square.

Inform Adults: Rebecca Stickler, No 5 Chambers, Emma Sutton, barrister, No 5 Chambers, Jess Flanagan, solicitor, Clarke Wilmott, and Erica Carleton, barrister, 15 Winckley Square.

How have we helped others?

Helping our users and partners, and understanding their challenges is key to us. We want Community Care Inform to be helping them in their day-to-day lives.

Don’t just take our word for it, see how our users are already benefitting from Community Care Inform: